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  2. Thumbs up and down on Ask answers and summaries

Thumbs up and down on Ask answers and summaries

Under Ask answers and summaries there’s a thumbs up and a thumbs down. They’re how we find out where Noteary gets things wrong, so fixes are based on real misses. Nothing is collected unless you press one.

Updated October 12, 2026

On this page

  • How it works
  • What is saved
  • Who can see it

How it works

Press the thumbs up if the answer or summary was good. Press the thumbs down if it wasn’t, and you can say why — Missed a call, Wrong person, Made something up, Out of date, or something else — and add a short note of up to 500 characters. Rating the same thing again replaces your earlier rating.

What is saved

  • Your rating, the reason and note if you gave them, and when.
  • For an Ask answer: the question you asked, plus technical details about how it was answered — the search terms, which recordings were looked at and cited (by ID), counts, and the names of the AI models.
  • For a summary: which recording, plus the transcription provider, language, length and template used.

Never saved: the text of your transcript, the summary or the answer, quoted snippets, or audio.

Who can see it

You can (your feedback is part of your data export), and Noteary’s admins can, as counts and technical details without any content. The built-in sample recording is fictional, so there are no thumbs on it, and you can’t rate things you don’t have access to. For the full picture see our Privacy page.

Related articles

  • Getting better answers from Ask MemoryHow to ask about a customer or an acronym, narrow a question to a folder, tag or date range, and use follow-ups to get precise answers from your recordings.
  • Fixing static, hiss and quiet recordingsWhy a recording can sound staticky, hissy or too quiet, with fixes for Bluetooth headsets and call audio, plus the Mac app’s built-in quality check.

Still stuck?

Email support@noteary.app and a real person will get back to you within one business day, or browse the Help Center.

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